December 2018
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Crisis Management Workshop in Dubai, UAE

Home / Crisis Management Workshop in Dubai, UAE

Course Description

Crisis management is the application of strategies designed to help an organization deal with a sudden and significant negative event. A crisis can occur as a result of an unpredictable event or as an unforeseeable consequence of some event that had been considered a potential risk. In either case, crises almost invariably require that decisions be made quickly to limit damage to the organization. For that reason, crisis management plays a crucial role if the institution is willing to maintain successful operational process.

Course Objectives

  • Acquiring an in-depth knowledge of the key aspects of Strategic Crisis Management
  • Understand the distinction between crisis management, recovery and continuity
  • Develop incident management and crisis management arrangements for your organization
  • Manage incidents and organizational crises by following appropriate plans
  • Learning how to identify incidents and crises
  • Taking away step-by-step guidance on how to validate plans
  • Learning how to avoid mis-management and prevent the situation from exacerbating
  • Learning how to generate ownership and responsibility by all stakeholders to ensure your organization responds efficiently and effectively
  • Learning how to communicate effectively to respective stakeholders.

Who Should Attend?

  • Crisis Management Teams
  • Security Managers
  • NGO’s
  • Executives and Board-of-directors
  • Law enforcement officers
  • Government representatives involved in Crisis Management
  • Managers
  • Supervisors
  • Anyone who is or will be responsible for managing teams or individuals

Course Schedule

Day 1
  • What is crisis?
  • Identifying potential crises
  • Assessing the different crisis stages
  • The danger of reputation loss
  • The panic button
  • A definition of leadership
  • What is crisis leadership?
Day 2
  • Leadership’s role in a crisis
  • Maintaining control
  • Preparing for crisis
  • Communication as crisis preparation
  • Caring and connecting as preparation for crisis
  • Managing internal and external communication during the crisis
Day 3
  • Leading during crisis
  • Driving decision processes in high-workload situations
  • Clarity of vision and values
  • Planning with vision and values
  • Achieving effective error management
Day 4
  • Leadership after the crisis
  • Rebuild and reassure
  • Review and revise
  • Restore and reinvigorate

Registration Information

Program Dates: 22-26 October 2018

Registration Closes on: 30 September 2018


Program Fee: $1950

Fee Covers:


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